:root {
  color-scheme: light;  /* Light is the portal's default; a dark theme is a deliberate later addition, not an OS follow. */

  /* CronySoft brand. Navy and sky blue taken from the company lockup; everything else is
     derived from them so the palette stays coherent if the brand colours are ever retuned. */
  --navy: #16265C;
  --navy-700: #1E3374;
  --navy-300: #4A5C90;
  --sky: #29A9E0;
  --sky-600: #1B8CBF;
  --sky-100: #E3F2FB;

  --bg: #F5F8FC;
  --bg-grad-a: #F7FAFD;
  --bg-grad-b: #E8F0F9;
  --card: #FFFFFF;
  --ink: var(--navy);
  --ink-soft: #35456B;
  --muted: #6A7B98;
  --line: #DCE5F0;

  --brand: var(--navy);
  --brand-ink: #FFFFFF;
  --accent: var(--sky);
  --danger: #B3261E;

  --radius: 12px;
  --radius-lg: 16px;
  --shadow-card: 0 1px 2px rgba(22, 38, 92, .05), 0 12px 32px rgba(22, 38, 92, .08);
  --font: "Segoe UI", system-ui, -apple-system, Roboto, Helvetica, Arial, sans-serif;
}

* { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }
body {
  background: linear-gradient(170deg, var(--bg-grad-a) 0%, var(--bg-grad-b) 100%) fixed;
  color: var(--ink); font-family: var(--font); font-size: 15px; line-height: 1.5;
  -webkit-font-smoothing: antialiased;
}
h1 { font-size: 1.35rem; margin: 0; letter-spacing: -0.01em; }

.shell { min-height: 100dvh; }

/* ---------- sign-in ---------- */
.auth-shell { min-height: 100dvh; display: grid; place-content: center; gap: 20px; padding: 24px; }
.auth-card {
  width: min(400px, 92vw); background: var(--card); border: 1px solid var(--line);
  border-radius: var(--radius); padding: 28px; box-shadow: 0 1px 2px rgba(0,0,0,.04), 0 8px 24px rgba(0,0,0,.06);
}
.auth-brand { display: flex; align-items: center; gap: 12px; margin-bottom: 22px; }
.auth-mark {
  width: 38px; height: 38px; border-radius: 9px; background: var(--brand); color: var(--brand-ink);
  display: grid; place-content: center; font-weight: 700; font-size: .85rem; letter-spacing: .04em;
}
.auth-sub { margin: 2px 0 0; color: var(--muted); font-size: .85rem; }
.auth-foot { text-align: center; color: var(--muted); font-size: .78rem; margin: 0; }

.field { display: block; margin-bottom: 16px; }
.field > span { display: block; font-size: .82rem; font-weight: 600; margin-bottom: 6px; }
.field input {
  width: 100%; padding: 11px 12px; font: inherit; color: inherit;
  background: var(--bg); border: 1px solid var(--line); border-radius: 9px;
}
.field input:focus-visible { outline: 2px solid var(--brand); outline-offset: 1px; border-color: var(--brand); }
.code-input { letter-spacing: .5em; font-size: 1.3rem; text-align: center; font-variant-numeric: tabular-nums; }

.checkbox { display: flex; align-items: center; gap: 9px; margin-bottom: 18px; font-size: .87rem; }

button.primary {
  width: 100%; padding: 11px 14px; font: inherit; font-weight: 600; cursor: pointer;
  background: var(--brand); color: var(--brand-ink); border: 1px solid transparent; border-radius: 9px;
}
button.primary:hover { filter: brightness(1.06); }
button.primary:focus-visible { outline: 2px solid var(--ink); outline-offset: 2px; }

a.secondary {
  display: inline-block; margin-top: 12px; color: var(--muted); font-size: .85rem; text-decoration: none;
}
a.secondary:hover { color: var(--ink); text-decoration: underline; }

.hint, .sent-to { color: var(--muted); font-size: .83rem; }
.sent-to { margin: 0 0 18px; }
.hint { margin: 14px 0 0; }

.error {
  margin: 16px 0 0; padding: 10px 12px; border-radius: 9px; font-size: .86rem;
  color: var(--danger); background: color-mix(in srgb, var(--danger) 10%, transparent);
  border: 1px solid color-mix(in srgb, var(--danger) 30%, transparent);
}
.validation-message { display: block; margin-top: 6px; color: var(--danger); font-size: .8rem; }

/* ---------- signed-in ---------- */
.page { max-width: 720px; margin: 0 auto; padding: 48px 24px; }
.page-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 16px; margin-bottom: 26px; }
.muted { color: var(--muted); margin: 6px 0 0; }
.small { font-size: .83rem; }
.facts { display: grid; gap: 1px; background: var(--line); border: 1px solid var(--line); border-radius: var(--radius); overflow: hidden; margin: 0; }
.facts > div { display: grid; grid-template-columns: 160px 1fr; gap: 12px; background: var(--card); padding: 12px 16px; }
.facts dt { color: var(--muted); font-size: .84rem; }
.facts dd { margin: 0; font-variant-numeric: tabular-nums; }
@media (max-width: 520px) { .facts > div { grid-template-columns: 1fr; gap: 2px; } }

/* ---------- app shell ---------- */
.topbar {
  display: flex; align-items: center; gap: 24px; padding: 0 20px; height: 56px;
  background: var(--card); border-bottom: 1px solid var(--line); position: sticky; top: 0; z-index: 10;
}
.brand { display: flex; align-items: center; gap: 10px; text-decoration: none; color: inherit; }
.brand-mark {
  width: 28px; height: 28px; border-radius: 7px; background: var(--brand); color: var(--brand-ink);
  display: grid; place-content: center; font-weight: 700; font-size: .7rem; letter-spacing: .03em;
}
.brand-name { font-weight: 650; font-size: .95rem; }
.topnav { display: flex; gap: 4px; flex: 1; }
.topnav a {
  padding: 6px 12px; border-radius: 7px; text-decoration: none; color: var(--muted); font-size: .88rem; font-weight: 550;
}
.topnav a:hover { background: var(--bg); color: var(--ink); }
.topnav a.active { background: var(--bg); color: var(--ink); }
.topbar-right { display: flex; align-items: center; gap: 14px; }
.who { color: var(--muted); font-size: .85rem; }
.content { min-height: calc(100dvh - 56px); }

a.ghost, button.ghost {
  padding: 6px 12px; border-radius: 7px; border: 1px solid var(--line); background: var(--card);
  color: var(--ink); font: inherit; font-size: .85rem; cursor: pointer; text-decoration: none;
}
a.ghost:hover, button.ghost:hover:not(:disabled) { background: var(--bg); }
button.ghost:disabled { opacity: .45; cursor: default; }

/* ---------- page ---------- */
.page.wide { max-width: 1100px; }
.crumbs { font-size: .82rem; color: var(--muted); margin-bottom: 12px; display: flex; gap: 8px; }
.crumbs a { color: var(--muted); text-decoration: none; }
.crumbs a:hover { color: var(--ink); text-decoration: underline; }
.badges { display: flex; gap: 6px; flex-wrap: wrap; }

/* ---------- toolbar ---------- */
.toolbar { display: flex; gap: 10px; margin-bottom: 16px; flex-wrap: wrap; align-items: center; }
.search { flex: 1; min-width: 240px; }
.toolbar input[type="search"], .toolbar select {
  width: 100%; padding: 8px 11px; font: inherit; font-size: .88rem; color: inherit;
  background: var(--card); border: 1px solid var(--line); border-radius: 8px;
}
.toolbar select { width: auto; }
.toolbar input:focus-visible, .toolbar select:focus-visible { outline: 2px solid var(--brand); outline-offset: 1px; }

/* ---------- grid ---------- */
.table-wrap { overflow-x: auto; border: 1px solid var(--line); border-radius: var(--radius); background: var(--card); }
table.grid { width: 100%; border-collapse: collapse; font-size: .88rem; }
table.grid th {
  text-align: left; font-size: .76rem; font-weight: 650; text-transform: uppercase; letter-spacing: .04em;
  color: var(--muted); padding: 10px 14px; border-bottom: 1px solid var(--line); white-space: nowrap;
}
table.grid td { padding: 11px 14px; border-bottom: 1px solid var(--line); vertical-align: top; }
table.grid tbody tr:last-child td { border-bottom: none; }
table.grid .num { text-align: right; font-variant-numeric: tabular-nums; }
table.grid tr.clickable { cursor: pointer; }
table.grid tr.clickable:hover td { background: var(--bg); }
table.grid tr.clickable:focus-visible { outline: 2px solid var(--brand); outline-offset: -2px; }
table.grid.tight td, table.grid.tight th { padding: 8px 12px; }
.strong { font-weight: 600; display: block; }
.sub { display: block; color: var(--muted); font-size: .78rem; margin-top: 2px; }
.mono { font-variant-numeric: tabular-nums; font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: .84em; }
.struck { text-decoration: line-through; opacity: .6; }

button.sort {
  background: none; border: none; padding: 0; font: inherit; color: inherit; cursor: pointer;
  text-transform: inherit; letter-spacing: inherit; display: inline-flex; gap: 4px; align-items: center;
}
button.sort:hover { color: var(--ink); }
.sort-active { color: var(--ink); }
.sort-arrow { font-size: .9em; }
.visually-hidden {
  position: absolute; width: 1px; height: 1px; overflow: hidden;
  clip: rect(0 0 0 0); white-space: nowrap;
}

/* ---------- pills and tags ---------- */
.pill {
  display: inline-block; padding: 2px 8px; border-radius: 999px; font-size: .74rem; font-weight: 600;
  border: 1px solid transparent; white-space: nowrap;
}
.pill-good  { background: color-mix(in srgb, #17803d 14%, transparent); color: #17803d; border-color: color-mix(in srgb, #17803d 30%, transparent); }
.pill-info  { background: color-mix(in srgb, var(--brand) 12%, transparent); color: var(--brand); border-color: color-mix(in srgb, var(--brand) 30%, transparent); }
.pill-warn  { background: color-mix(in srgb, #b45309 14%, transparent); color: #b45309; border-color: color-mix(in srgb, #b45309 30%, transparent); }
.pill-quiet { background: var(--bg); color: var(--muted); border-color: var(--line); }

.tag {
  display: inline-block; margin-left: 5px; padding: 1px 6px; border-radius: 5px;
  background: var(--bg); border: 1px solid var(--line); font-size: .7rem; color: var(--muted);
}
.tag-warn { color: #b45309; border-color: color-mix(in srgb, #b45309 35%, transparent); }

/* ---------- cards ---------- */
.cols { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; margin-bottom: 16px; }
@media (max-width: 900px) { .cols { grid-template-columns: 1fr; } }
.card { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 18px; margin-bottom: 16px; }
.card h2 { font-size: .95rem; margin: 0 0 12px; display: flex; align-items: center; gap: 8px; }
.card .count { color: var(--muted); font-weight: 500; font-size: .85rem; }
.card table.grid { border: none; }
.muted-card { background: transparent; border-style: dashed; }
.notes { margin: 14px 0 0; padding-top: 14px; border-top: 1px solid var(--line); color: var(--muted); font-size: .87rem; }

.empty { text-align: center; padding: 48px 24px; border: 1px dashed var(--line); border-radius: var(--radius); }
.empty p { margin: 0 0 6px; }
.pager { display: flex; align-items: center; justify-content: center; gap: 14px; margin-top: 16px; }

/* Keep the name column readable rather than letting it wrap to one word per line. */
table.grid td:nth-child(2) { min-width: 220px; }
table.grid td:nth-child(1) { white-space: nowrap; }

/* Email addresses are long and unbreakable. Let them wrap rather than push the card wider
   than its column, which pushed the whole two-column layout off-screen. */
table.grid td { overflow-wrap: anywhere; }
.card table.grid td:nth-child(2) { min-width: 0; }
.cols { grid-template-columns: minmax(0, 1.15fr) minmax(0, 1fr); }
@media (max-width: 1000px) { .cols { grid-template-columns: minmax(0, 1fr); } }

/* ---------- brand ---------- */
.brand-img-full { height: 46px; width: auto; }
.brand-img-mark { height: 26px; width: auto; }
.brand-mono { font-weight: 800; letter-spacing: -.01em; white-space: nowrap; }
.brand-mono-lg { font-size: 1.9rem; }
.brand-mono-sm { font-size: .95rem; }
.mono-a { color: var(--navy); }
.mono-b { color: var(--sky); }

/* ---------- sign-in, matching the employee portal ---------- */
.auth-shell { min-height: 100dvh; display: grid; place-content: center; gap: 22px; padding: 40px 24px; }
.auth-masthead { text-align: center; max-width: 560px; margin: 0 auto; }
.auth-logo { display: block; margin: 0 auto 26px; }
.auth-title { font-size: 2.1rem; font-weight: 800; color: var(--navy); margin: 0; letter-spacing: -.02em; }
.auth-modules { color: var(--navy-300); font-size: 1.02rem; margin: 10px 0 0; }
.auth-card {
  width: min(470px, 92vw); background: var(--card); border: 1px solid var(--line);
  border-radius: var(--radius-lg); padding: 30px; box-shadow: var(--shadow-card); margin: 6px auto 0;
}
.auth-card h2 { font-size: 1.3rem; font-weight: 750; margin: 0 0 8px; color: var(--navy); }
.auth-lede { color: var(--ink-soft); font-size: .93rem; margin: 0 0 22px; }
.auth-foot { text-align: center; color: var(--muted); font-size: .8rem; margin: 4px auto 0; max-width: 470px; line-height: 1.6; }

.field input:focus-visible { outline: 2px solid var(--sky); outline-offset: 1px; border-color: var(--sky); }
button.primary { background: var(--navy); border-radius: 10px; padding: 12px 14px; }
button.primary:hover { background: var(--navy-700); }

/* ---------- shell in brand colours ---------- */
.topbar { border-bottom: 1px solid var(--line); background: var(--card); }
.topnav a.active { background: var(--sky-100); color: var(--navy); }

.pill-info { background: var(--sky-100); color: var(--sky-600); border-color: color-mix(in srgb, var(--sky) 35%, transparent); }

/* ---------- data grid ---------- */
.dg-filters {
  display: flex; gap: 8px; margin-bottom: 10px; flex-wrap: wrap; align-items: center;
}
.dg-filter { flex: 0 1 170px; min-width: 0; }
.dg-filter input, .dg-filter select {
  width: 100%; padding: 6px 9px; font: inherit; font-size: .82rem; color: inherit;
  background: var(--card); border: 1px solid var(--line); border-radius: 7px;
}
.dg-filter input:focus-visible, .dg-filter select:focus-visible {
  outline: 2px solid var(--sky); outline-offset: 1px; border-color: var(--sky);
}
.dg-clear { margin-left: auto; }
.dg-filters-slim { padding: 0; margin-bottom: 8px; border: 0; background: transparent; }
table.grid tr.dg-filter-row th { padding: 6px 8px 10px; background: var(--card); border-bottom: 1px solid var(--line); }
table.grid tr.dg-filter-row .dg-filter { flex: none; width: 100%; }
table.grid tr.dg-filter-row input, table.grid tr.dg-filter-row select { width: 100%; font-size: .82rem; padding: 6px 8px; }
.dg-placeholder { padding: 40px; text-align: center; color: var(--muted); }

/* Keep the previous rows readable while the next page loads instead of flashing empty. */
.table-wrap.is-busy { opacity: .55; transition: opacity .12s ease-in; pointer-events: none; }
table.grid td.nowrap, table.grid th.nowrap { white-space: nowrap; }
table.grid thead th { background: color-mix(in srgb, var(--sky-100) 55%, var(--card)); }

/* ---------- application shell: sidebar + main ---------- */
.shell { display: grid; grid-template-columns: 252px minmax(0, 1fr); min-height: 100dvh; }
.sidebar {
  background: var(--card); border-right: 1px solid var(--line);
  position: sticky; top: 0; height: 100dvh; overflow: hidden; display: flex; flex-direction: column;
}
.sidebar .brand { display: flex; align-items: center; gap: 10px; padding: 14px 16px 10px; text-decoration: none; color: inherit; }
.sidebar .brand-name { font-weight: 700; font-size: .95rem; color: var(--navy); }

.main { min-width: 0; display: flex; flex-direction: column; }
.topbar {
  position: sticky; top: 0; z-index: 10; display: flex; align-items: center; gap: 16px;
  height: 56px; padding: 0 20px; background: var(--card); border-bottom: 1px solid var(--line);
}
.content { flex: 1; }
@media (max-width: 900px) {
  .shell { grid-template-columns: 1fr; }
  .sidebar { position: static; height: auto; border-right: none; border-bottom: 1px solid var(--line); }
}

/* ---------- side navigation ---------- */
.sidenav { padding: 4px 10px 24px; font-size: .88rem; }
.sidenav-label {
  margin: 16px 8px 6px; font-size: .68rem; font-weight: 700; letter-spacing: .08em;
  text-transform: uppercase; color: var(--muted);
}
.sidenav-item {
  display: flex; align-items: center; gap: 8px; padding: 7px 10px; border-radius: 8px;
  color: var(--ink-soft); text-decoration: none; font-weight: 550; cursor: pointer; list-style: none;
}
.sidenav-item::-webkit-details-marker { display: none; }
.sidenav-item > span:first-child { flex: 1; }
.sidenav-item:hover { background: var(--bg); color: var(--ink); }
.sidenav-item.active, .sidenav-item.is-within { color: var(--navy); }

.sidenav-item.active { background: var(--sky-100); }
.sidenav-group { margin: 1px 0; }
.sidenav-group .chev {
  width: 7px; height: 7px; border-right: 1.5px solid currentColor; border-bottom: 1.5px solid currentColor;
  transform: rotate(-45deg); transition: transform .15s; opacity: .6; margin-right: 4px;
}
.sidenav-group[open] .chev { transform: rotate(45deg); }
.sidenav-children { display: flex; flex-direction: column; margin: 2px 0 6px 12px; padding-left: 10px; border-left: 1px solid var(--line); }
.sidenav-sub {
  display: flex; align-items: center; gap: 6px; padding: 5px 10px; border-radius: 6px;
  color: var(--muted); text-decoration: none; font-size: .84rem;
}
.sidenav-sub > span:first-child { flex: 1; }
.sidenav-sub:hover { color: var(--ink); background: var(--bg); }
.sidenav-sub.active { color: var(--navy); background: var(--sky-100); font-weight: 600; }

.sidenav-stage { font-size: .8rem; }
.soon {
  font-size: .62rem; font-weight: 700; letter-spacing: .06em; text-transform: uppercase;
  padding: 1px 6px; border-radius: 999px; background: var(--bg); color: var(--muted); border: 1px solid var(--line);
}

/* ---------- global search ---------- */
.gsearch { position: relative; flex: 1; max-width: 640px; }
.gsearch-input {
  width: 100%; padding: 8px 12px; font: inherit; font-size: .88rem; color: inherit;
  background: var(--bg); border: 1px solid var(--line); border-radius: 9px;
}
.gsearch-input:focus-visible { outline: 2px solid var(--sky); outline-offset: 1px; border-color: var(--sky); background: var(--card); }
.gsearch-panel {
  position: absolute; top: calc(100% + 6px); left: 0; right: 0; z-index: 30;
  background: var(--card); border: 1px solid var(--line); border-radius: 12px;
  box-shadow: var(--shadow-card); padding: 6px; max-height: 70vh; overflow-y: auto;
}
.gsearch-group {
  padding: 8px 10px 4px; font-size: .66rem; font-weight: 700; letter-spacing: .08em;
  text-transform: uppercase; color: var(--muted);
}
.gsearch-hit {
  display: grid; grid-template-columns: minmax(0, 1fr) auto; grid-template-areas: "title badge" "sub badge";
  gap: 0 10px; padding: 8px 10px; border-radius: 8px; text-decoration: none; color: inherit;
}
.gsearch-hit:hover, .gsearch-hit.is-selected { background: var(--sky-100); }
.gsearch-title { grid-area: title; font-weight: 600; font-size: .88rem; }
.gsearch-sub { grid-area: sub; color: var(--muted); font-size: .78rem; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.gsearch-hit .pill { grid-area: badge; align-self: center; }
.gsearch-hint { padding: 12px 10px; color: var(--muted); font-size: .84rem; }
.gsearch-ask {
  display: flex; justify-content: space-between; align-items: center; gap: 10px;
  margin-top: 6px; padding: 9px 10px; border-top: 1px solid var(--line);
  color: var(--muted); font-size: .84rem; cursor: not-allowed;
}
kbd {
  font: inherit; font-size: .74rem; padding: 1px 5px; border-radius: 4px;
  border: 1px solid var(--line); background: var(--bg); color: var(--ink-soft);
}

/* ---------- home tiles and placeholders ---------- */
.tiles { display: grid; grid-template-columns: repeat(auto-fill, minmax(200px, 1fr)); gap: 12px; margin-bottom: 18px; }
.tile {
  display: flex; flex-direction: column; gap: 4px; padding: 16px; border-radius: var(--radius);
  background: var(--card); border: 1px solid var(--line); text-decoration: none; color: inherit;
}
.tile:hover { border-color: var(--sky); }
.tile-live { border-color: color-mix(in srgb, #17803d 45%, transparent); }
.tile-k { font-size: .8rem; font-weight: 650; color: var(--muted); }
.tile-v { font-size: 1.7rem; font-weight: 750; color: var(--navy); line-height: 1.1; }

.tile-phase { font-size: .95rem; color: var(--sky-600); }
.tile-s { font-size: .78rem; color: var(--muted); }
ul.plain { margin: 0; padding-left: 18px; font-size: .9rem; }
ul.plain li { margin: 4px 0; }
ul.plain a { color: var(--navy); }

ol.stages { margin: 0; padding-left: 22px; columns: 2; column-gap: 32px; font-size: .9rem; }
ol.stages li { margin: 4px 0; break-inside: avoid; }
ol.stages li a { color: var(--ink-soft); text-decoration: none; }
ol.stages li a:hover { text-decoration: underline; }
ol.stages li.is-current a { color: var(--navy); font-weight: 650; }
.facts dt a { color: var(--navy); text-decoration: none; font-weight: 600; }
.facts dt a:hover { text-decoration: underline; }
@media (max-width: 640px) { ol.stages { columns: 1; } }

/* ---------- workspace switcher ---------- */
.ws-static, .ws-switch summary, .ws-none {
  display: flex; align-items: center; gap: 8px; margin: 2px 10px 6px; padding: 8px 10px;
  border-radius: 9px; border: 1px solid var(--line); background: var(--bg);
}
.ws-none { color: var(--muted); font-size: .8rem; }
.ws-label { font-size: .62rem; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; color: var(--muted); }
.ws-name { font-weight: 700; font-size: .9rem; color: var(--accent-ink, var(--navy)); flex: 1; }
.ws-switch { position: relative; }
.ws-switch summary { cursor: pointer; list-style: none; }
.ws-switch summary::-webkit-details-marker { display: none; }
.ws-switch summary:hover { border-color: var(--sky); }
.ws-switch .chev {
  width: 7px; height: 7px; border-right: 1.5px solid currentColor; border-bottom: 1.5px solid currentColor;
  transform: rotate(45deg); opacity: .6; margin: 0 4px 3px 0;
}
.ws-switch[open] .chev { transform: rotate(-135deg); margin-bottom: -3px; }
.ws-menu {
  position: absolute; left: 10px; right: 10px; z-index: 20; margin: 0; padding: 6px; list-style: none;
  background: var(--card); border: 1px solid var(--line); border-radius: 12px; box-shadow: var(--shadow-card);
}
.ws-menu a { display: flex; flex-direction: column; gap: 1px; padding: 8px 10px; border-radius: 8px; text-decoration: none; color: inherit; }
.ws-menu a:hover { background: var(--bg); }
.ws-menu a.is-current { background: var(--sky-100); }
.ws-title { font-weight: 650; font-size: .88rem; }
.ws-tag { font-size: .76rem; color: var(--muted); }
.sidenav-empty { margin: 8px 12px; color: var(--muted); font-size: .84rem; }
.eyebrow { margin: 0 0 2px; font-size: .72rem; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; color: var(--accent-ink, var(--sky-600)); }

/* Each workspace carries its own accent, so switching is visible at a glance. */
.shell[data-ws="sales"]      { --accent-ink: #1B6FD1; --sky-100: #E4EEFB; }
.shell[data-ws="support"]    { --accent-ink: #0F7B6C; --sky-100: #E1F4F1; }
.shell[data-ws="onboarding"] { --accent-ink: #B4560E; --sky-100: #FBEBDD; }
.shell[data-ws="marketing"]  { --accent-ink: #9C2C8F; --sky-100: #F6E4F3; }
.shell[data-ws="accounts"]   { --accent-ink: #2F6B2F; --sky-100: #E5F2E5; }
.shell[data-ws="vendors"]    { --accent-ink: #6A4FB6; --sky-100: #ECE7F8; }
.shell[data-ws="deployment"] { --accent-ink: #8A5A00; --sky-100: #FBF0D9; }
.shell[data-ws="owner"]      { --accent-ink: var(--navy); }
.sidenav-item.active, .sidenav-item.is-within, .sidenav-sub.active { color: var(--accent-ink, var(--navy)); }

/* ---------- modules launcher ---------- */
.sidenav-launch { width: 100%; text-align: left; border: 1px dashed var(--line); background: transparent; font: inherit; }
.sidenav-launch:hover { border-style: solid; }
.launch-glyph { letter-spacing: -.15em; color: var(--muted); font-size: .8rem; }
.modules {
  width: min(1100px, 94vw); max-height: 90vh; padding: 0; border: none; border-radius: 18px;
  background: var(--card); color: var(--ink); box-shadow: 0 24px 80px rgba(22, 38, 92, .25);
}
.modules::backdrop { background: rgba(10, 20, 45, .45); }
.modules-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 16px; padding: 28px 32px 8px; }
.modules-head h2 { margin: 0; font-size: 1.5rem; font-weight: 800; color: var(--navy); }
.modules-head p { margin: 4px 0 0; }
.modules-close {
  width: 38px; height: 38px; border-radius: 10px; border: 1px solid var(--line); background: var(--card);
  font: inherit; font-size: 1rem; cursor: pointer; color: var(--ink-soft);
}
.modules-close:hover { background: var(--bg); }
.modules-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(280px, 1fr)); gap: 16px; padding: 16px 32px 32px; overflow-y: auto; max-height: calc(90vh - 110px); }
.module-card { background: var(--bg); border: 1px solid var(--line); border-radius: 14px; padding: 18px 20px; }
.module-num { font-size: .72rem; font-weight: 700; letter-spacing: .1em; color: var(--sky-600); }
.module-card h3 { margin: 2px 0 12px; font-size: 1.1rem; font-weight: 750; color: var(--navy); }
.module-card ul { list-style: none; margin: 0; padding: 0; }
.module-card li { display: flex; align-items: center; gap: 8px; padding: 6px 0; font-size: .92rem; }
.module-card li a { color: var(--ink); text-decoration: none; }
.module-card li a:hover { color: var(--accent-ink, var(--navy)); text-decoration: underline; }
.module-sub { padding-left: 16px !important; font-size: .84rem !important; }
.module-sub a { color: var(--ink-soft) !important; }
.module-meta { margin-left: auto; font-size: .74rem; color: var(--muted); }

/* ---------- forms ---------- */
.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 12px 16px; }
.form-grid .span2 { grid-column: span 2; }
@media (max-width: 640px) { .form-grid { grid-template-columns: 1fr; } .form-grid .span2 { grid-column: span 1; } }
.field select, .field textarea, .card input[type="datetime-local"], .card select, .card textarea {
  width: 100%; padding: 9px 11px; font: inherit; color: inherit; background: var(--bg);
  border: 1px solid var(--line); border-radius: 9px;
}
.field select:focus-visible, .field textarea:focus-visible { outline: 2px solid var(--sky); outline-offset: 1px; border-color: var(--sky); }
.field .validation-message, .form-grid .validation-message { display: block; margin-top: 4px; color: var(--danger); font-size: .8rem; }
.checkbox.inline { margin: 0; white-space: nowrap; }
.actions { display: flex; gap: 10px; align-items: center; margin: 8px 0 24px; }
.actions button.primary { width: auto; padding: 10px 18px; }
.actions-row { margin: 0 0 16px; flex-wrap: wrap; }
.primary-link {
  display: inline-block; padding: 9px 16px; border-radius: 9px; background: var(--navy); color: #fff;
  font-weight: 600; font-size: .88rem; text-decoration: none; white-space: nowrap;
}
.primary-link:hover { background: var(--navy-700); }
.action-panel { border-color: var(--sky); }
.warn-card { border-color: #E0B252; background: #FFF8E8; }
.warn-card h2 { color: #8A5A00; }
.callout { margin: 14px 0 0; padding: 10px 12px; border-radius: 9px; background: var(--bg); border: 1px solid var(--line); font-size: .9rem; }
.callout.good { border-color: color-mix(in srgb, #17803d 45%, transparent); background: color-mix(in srgb, #17803d 8%, transparent); }
.overdue { color: var(--danger); font-weight: 600; }

/* ---------- score ---------- */
.score { position: relative; display: inline-block; width: 64px; height: 18px; border-radius: 4px; background: var(--bg); border: 1px solid var(--line); overflow: hidden; vertical-align: middle; }
.score-bar { position: absolute; inset: 0; display: block; width: 100%; height: 100%; }
.score-n { position: relative; display: block; text-align: center; font-size: .74rem; font-weight: 700; line-height: 16px; font-variant-numeric: tabular-nums; }
.score-lg { width: 96px; height: 26px; }
.score-lg .score-n { line-height: 24px; font-size: .84rem; }

/* ---------- timeline ---------- */
ol.timeline { list-style: none; margin: 0; padding: 0; }
ol.timeline li { display: grid; grid-template-columns: 150px 1fr auto; gap: 12px; padding: 10px 0; border-bottom: 1px solid var(--line); font-size: .88rem; }
ol.timeline li:last-child { border-bottom: none; }
.tl-when { color: var(--muted); white-space: nowrap; font-size: .82rem; }
.tl-what .sub { display: block; }
@media (max-width: 640px) { ol.timeline li { grid-template-columns: 1fr; gap: 2px; } }

/* ---------- Summary drawer & charts ---------- */
.head-actions { display: flex; gap: 10px; align-items: center; }
.drawer-backdrop { position: fixed; inset: 0; background: rgba(10, 20, 45, .35); z-index: 60; }
.drawer {
  position: fixed; top: 0; right: 0; bottom: 0; width: min(760px, 100vw); z-index: 61; outline: none;
  background: var(--bg); box-shadow: -12px 0 40px rgba(22, 38, 92, .18);
  display: flex; flex-direction: column; animation: drawer-in .22s ease-out;
}
@keyframes drawer-in { from { transform: translateX(24px); opacity: 0; } to { transform: none; opacity: 1; } }
.drawer-head {
  display: flex; justify-content: space-between; align-items: flex-start; gap: 12px;
  padding: 18px 24px 14px; border-bottom: 1px solid var(--line); background: var(--card);
}
.drawer-head h2 { margin: 0; font-size: 1.15rem; }
.drawer-head .muted { margin-top: 3px; font-size: .84rem; }
.drawer-tools { display: flex; align-items: center; gap: 10px; }
.drawer-body { overflow: auto; padding: 18px 24px 28px; }
button.ghost.icon { padding: 6px 10px; line-height: 1; }

.seg { display: inline-flex; border: 1px solid var(--line); border-radius: 999px; overflow: hidden; background: var(--card); }
.seg button { border: 0; background: transparent; padding: 6px 12px; font: inherit; font-size: .82rem; font-weight: 600; color: var(--muted); cursor: pointer; white-space: nowrap; }
.seg button + button { border-left: 1px solid var(--line); }
.seg button[aria-pressed="true"] { background: var(--navy); color: #fff; }
.seg button:focus-visible { outline: 2px solid var(--sky-600); outline-offset: -2px; }

.stat-row { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 12px; margin-bottom: 12px; }
.tile.stat .tile-v { font-size: 1.55rem; }
.sum-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; }
.sum-grid .span2 { grid-column: 1 / -1; }
.chart-card { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 14px 16px 12px; min-width: 0; }
.chart-card h3 { margin: 0 0 2px; font-size: .92rem; }
.chart-card .chart-sub { margin: 0 0 12px; font-size: .78rem; color: var(--muted); }
.chart-empty { color: var(--muted); font-size: .84rem; padding: 10px 0; margin: 0; }

.bar-rows { display: grid; gap: 8px; }
.bar-row { display: grid; grid-template-columns: minmax(90px, 34%) 1fr auto; align-items: center; gap: 10px; font-size: .82rem; }
.bar-row .bar-label { color: var(--ink-soft); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.bar-track { height: 18px; position: relative; }
.bar-svg { display: block; }
.bar-value { font-variant-numeric: tabular-nums; color: var(--ink); font-weight: 650; text-align: right; white-space: nowrap; }
.bar-note { color: var(--muted); font-weight: 500; margin-left: 6px; font-size: .76rem; }

.chart-svg { width: 100%; height: auto; display: block; font-family: var(--font); }
.chart-hit:hover { fill: rgba(22, 38, 92, .05); }
.chart-legend { display: flex; gap: 14px; font-size: .78rem; color: var(--ink-soft); margin: 0 0 6px; }
.chart-legend svg.key { margin-right: 6px; vertical-align: -1px; }

.chart-table { margin-top: 8px; font-size: .78rem; }
.chart-table summary { color: var(--muted); cursor: pointer; }
.chart-table table { width: 100%; border-collapse: collapse; margin-top: 6px; }
.chart-table th, .chart-table td { text-align: left; padding: 4px 6px; border-top: 1px solid var(--line); }
.chart-table th.n, .chart-table td.n { text-align: right; font-variant-numeric: tabular-nums; }

dl.attention { margin: 0; display: grid; gap: 6px; }
dl.attention div { display: flex; justify-content: space-between; align-items: baseline; gap: 12px; font-size: .84rem; padding: 6px 0; border-top: 1px solid var(--line); }
dl.attention div:first-child { border-top: 0; }
dl.attention dt { color: var(--ink-soft); }
dl.attention dd { margin: 0; font-weight: 700; font-variant-numeric: tabular-nums; color: var(--ink); }
dl.attention dd.hot { color: var(--danger); }

@media (max-width: 720px) {
  .sum-grid, .stat-row { grid-template-columns: 1fr; }
  .drawer-body { padding: 14px; }
}

/* ---------- Pipeline ---------- */
.pill-bad { background: color-mix(in srgb, var(--danger) 12%, transparent); color: var(--danger); border-color: color-mix(in srgb, var(--danger) 30%, transparent); }
.small-link { font-size: .78rem; font-weight: 600; margin-left: auto; padding: 4px 10px; }
.card h2 .small-link { text-decoration: none; }

.stepper { list-style: none; display: flex; gap: 4px; padding: 0; margin: 0 0 16px; flex-wrap: wrap; }
.stepper li { position: relative; flex: 1 1 120px; min-width: 0; display: flex; flex-direction: column; align-items: center; gap: 2px; }
.stepper .step {
  width: 100%; display: block; text-align: center; font: inherit; font-size: .82rem; font-weight: 600; padding: 9px 10px;
  border: 1px solid var(--line); border-radius: 8px; background: var(--card); color: var(--muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}
.stepper li.done .step { background: var(--sky-100); color: var(--sky-600); border-color: color-mix(in srgb, var(--sky) 35%, transparent); }
.stepper li.current .step { background: var(--navy); color: #fff; border-color: var(--navy); }
.stepper button.step { cursor: pointer; }
.stepper button.step:hover:not(:disabled) { border-color: var(--sky); color: var(--ink); }
.stepper button.step:focus-visible { outline: 2px solid var(--sky-600); outline-offset: 2px; }
.stepper small { font-size: .72rem; color: var(--muted); }

.board { display: grid; grid-auto-flow: column; grid-auto-columns: minmax(240px, 1fr); gap: 12px; overflow-x: auto; padding-bottom: 8px; align-items: start; }
.board-col { background: var(--bg-grad-b); border: 1px solid var(--line); border-radius: var(--radius); padding: 10px; min-height: 240px; display: flex; flex-direction: column; gap: 8px; transition: border-color .12s, background .12s; }
.board-col.is-over { border-color: var(--sky); background: var(--sky-100); }
.board-head h3 { margin: 0; font-size: .88rem; display: flex; gap: 6px; align-items: baseline; }
.board-head .count { color: var(--muted); font-weight: 500; font-size: .8rem; }
.board-total { margin: 2px 0 4px; font-size: .78rem; color: var(--ink-soft); display: flex; gap: 6px; font-variant-numeric: tabular-nums; }
.board-total small { font-size: .7rem; color: var(--muted); }
.board-empty { margin: 8px 0; font-size: .8rem; color: var(--muted); text-align: center; padding: 18px 0; border: 1px dashed var(--line); border-radius: 8px; }
.deal-card { background: var(--card); border: 1px solid var(--line); border-radius: 10px; padding: 10px 12px; display: grid; gap: 4px; cursor: grab; }
.deal-card[draggable="false"] { cursor: default; }
.deal-card:hover { border-color: var(--sky); }
.deal-card.is-dragging { opacity: .5; }
.deal-card.is-rotting { border-left: 3px solid var(--danger); }
.deal-name { font-weight: 650; color: var(--navy); text-decoration: none; font-size: .9rem; }
.deal-name:hover { text-decoration: underline; }
.deal-account { font-size: .8rem; color: var(--ink-soft); }
.deal-money { display: flex; gap: 8px; font-size: .84rem; font-weight: 600; font-variant-numeric: tabular-nums; }
.deal-money .muted { font-weight: 500; }
.deal-meta { display: flex; flex-wrap: wrap; gap: 4px 10px; font-size: .74rem; color: var(--muted); }
.deal-move { margin-top: 4px; }
.deal-move select { width: 100%; font-size: .76rem; padding: 4px 6px; border: 1px solid var(--line); border-radius: 6px; background: var(--bg); color: var(--muted); }
.sr-only { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }

/* ---------- Sales overview ---------- */
.stat-row.six { grid-template-columns: repeat(6, minmax(0, 1fr)); }
.stat-row.six .tile-v { font-size: 1.35rem; }
table.grid.team td.share { width: 22%; min-width: 120px; vertical-align: middle; }
@media (max-width: 1100px) { .stat-row.six { grid-template-columns: repeat(3, minmax(0, 1fr)); } }

/* ---------- Prospects ---------- */
.inline-input { padding: 8px 10px; border: 1px solid var(--line); border-radius: 8px; font: inherit; font-size: .88rem; background: var(--card); }
.inline-row { display: flex; gap: 8px; margin-top: 10px; }
.inline-row select { flex: 1; }
button.ghost.tiny { padding: 2px 8px; font-size: .74rem; margin-left: 8px; }
ul.plain li { margin: 4px 0; }

/* ---------- Estimates & products ---------- */
.tiny-link { font-size: .78rem; padding: 3px 10px; }
tr.is-retired td { opacity: .55; }
td.flags .pill { margin-right: 4px; }
.line-add { display: flex; gap: 10px; align-items: center; margin-bottom: 12px; }
.line-add select { flex: 1; max-width: 520px; padding: 8px 10px; border: 1px solid var(--line); border-radius: 8px; font: inherit; background: var(--card); }
table.lines input.cell { width: 100%; padding: 6px 8px; border: 1px solid var(--line); border-radius: 6px; font: inherit; font-size: .86rem; background: var(--card); }
table.lines input.cell.num { text-align: right; font-variant-numeric: tabular-nums; }
table.lines input.sub-input { margin-top: 4px; font-size: .78rem; color: var(--ink-soft); }
table.lines tr.is-floor td:first-child { border-left: 3px solid var(--danger); }
table.lines td { vertical-align: top; }
.totals { margin: 16px 0 0; display: grid; gap: 4px; max-width: 420px; margin-left: auto; }
.totals div { display: flex; justify-content: space-between; gap: 16px; font-size: .9rem; padding: 4px 0; }
.totals dt { color: var(--ink-soft); }
.totals dd { margin: 0; font-variant-numeric: tabular-nums; font-weight: 600; }
.totals .grand { border-top: 1px solid var(--line); font-size: 1rem; padding-top: 8px; }
.totals .grand dd { color: var(--navy); font-weight: 750; }
.sub-h { font-size: .85rem; margin: 16px 0 6px; color: var(--muted); }

/* printable quote */
.print-doc { max-width: 820px; margin: 0 auto; padding: 40px 32px 60px; background: #fff; color: #16265C; font-size: 13.5px; line-height: 1.45; }
.print-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 24px; border-bottom: 2px solid #16265C; padding-bottom: 16px; margin-bottom: 20px; }
.print-meta h1 { margin: 0 0 8px; font-size: 1.6rem; letter-spacing: .04em; text-align: right; }
.print-meta dl { margin: 0; display: grid; gap: 2px; }
.print-meta dl div { display: flex; justify-content: flex-end; gap: 12px; font-size: .86rem; }
.print-meta dt { color: #6A7B98; }
.print-meta dd { margin: 0; min-width: 120px; text-align: right; }
.print-parties { display: grid; grid-template-columns: 1fr 1.4fr; gap: 24px; margin-bottom: 20px; }
.print-parties h2 { font-size: .78rem; text-transform: uppercase; letter-spacing: .08em; color: #6A7B98; margin: 0 0 6px; }
.print-parties p { margin: 0; }
.print-lines { width: 100%; border-collapse: collapse; margin-bottom: 8px; }
.print-lines th { text-align: left; font-size: .76rem; text-transform: uppercase; letter-spacing: .06em; color: #6A7B98; border-bottom: 1px solid #DCE5F0; padding: 6px 8px; }
.print-lines td { padding: 8px; border-bottom: 1px solid #EEF2F7; vertical-align: top; }
.print-lines .num { text-align: right; font-variant-numeric: tabular-nums; white-space: nowrap; }
.print-lines.optional td { color: #6A7B98; }
.print-doc h3 { font-size: .9rem; margin: 18px 0 6px; }
.print-totals { display: flex; flex-direction: column; align-items: flex-end; margin-top: 12px; }
.print-totals dl { margin: 0; width: 340px; }
.print-totals dl div { display: flex; justify-content: space-between; padding: 3px 0; }
.print-totals dd { margin: 0; font-variant-numeric: tabular-nums; }
.print-totals .grand { border-top: 1px solid #16265C; margin-top: 4px; padding-top: 6px; font-weight: 700; }
.print-totals p { width: 100%; margin-top: 14px; }
.print-terms p { white-space: pre-line; }
.print-accept { display: flex; gap: 24px; margin-top: 36px; }
.print-accept .sig { flex: 1; border-top: 1px solid #16265C; padding-top: 4px; font-size: .78rem; color: #6A7B98; }
.print-accept .sig.short { flex: 0 0 140px; }
.print-foot { margin-top: 24px; text-align: center; }
@media print {
  body { background: #fff; }
  .print-doc { padding: 0; max-width: none; }
  a[href]::after { content: none; }
}

/* ---------- Targets & commission ---------- */
.section-h { font-size: 1rem; margin: 6px 0 12px; }
.stat-row.two { grid-template-columns: repeat(2, minmax(0, 1fr)); margin-bottom: 14px; }
.goal { padding: 10px 0; border-top: 1px solid var(--line); }
.goal:first-of-type { border-top: 0; }
.goal-head { display: flex; justify-content: space-between; gap: 12px; font-size: .86rem; margin-bottom: 6px; }
.goal-label { font-weight: 650; color: var(--ink-soft); }
.goal-num { font-variant-numeric: tabular-nums; }
.goal-bar { display: block; overflow: visible; }
.goal-foot { display: flex; justify-content: space-between; align-items: center; font-size: .78rem; color: var(--muted); margin-top: 6px; }
table.quota-edit input.cell { width: 100%; padding: 6px 8px; border: 1px solid var(--line); border-radius: 6px; font: inherit; font-size: .86rem; text-align: right; }
.card h2 button.small-link { border: 1px solid var(--line); border-radius: 8px; background: transparent; cursor: pointer; }

/* ---------- Sales home & origin ---------- */
.home-grid { margin-bottom: 22px; }
.home-list { list-style: none; margin: 0; padding: 0; display: grid; gap: 8px; }
.home-list li { padding: 8px 0; border-top: 1px solid var(--line); font-size: .88rem; }
.home-list li:first-child { border-top: 0; padding-top: 0; }
.home-list a { text-decoration: none; color: var(--navy); }
.home-list a:hover { text-decoration: underline; }
.chart-card h3 .small-link { float: right; }
.commission-line { margin-top: 10px; }
dl.attention dt a { color: var(--ink-soft); text-decoration: none; }
dl.attention dt a:hover { text-decoration: underline; }
ol.origin { list-style: none; margin: 0; padding: 0; display: grid; gap: 8px; font-size: .88rem; }
ol.origin li { position: relative; padding-left: 18px; }
ol.origin li::before { content: ""; position: absolute; left: 4px; top: 8px; width: 8px; height: 8px; border-radius: 50%; background: var(--sky); }
ol.origin li + li::after { content: ""; position: absolute; left: 7px; top: -12px; height: 16px; border-left: 2px solid var(--line); }

/* ---------- Segments ---------- */
.stat-row.three { grid-template-columns: repeat(3, minmax(0, 1fr)); margin-bottom: 14px; }
.criteria .checks { display: flex; flex-wrap: wrap; gap: 6px 14px; padding: 6px 0; }
.criteria .checks .checkbox { margin: 0; font-size: .84rem; }
.criteria > .checkbox { margin: 4px 0; }
.criteria .field > span { display: block; font-size: .82rem; font-weight: 600; margin-bottom: 6px; }
.card.preview { position: sticky; top: 16px; }

/* ---------- softphone dock & phone admin ---------- */
.dock { display: flex; align-items: center; gap: 8px; margin-right: 12px; padding: 4px 8px; border: 1px solid var(--line); border-radius: 999px; background: var(--card); font-size: .82rem; }
.dock.is-ringing { border-color: var(--danger); animation: dock-pulse 1s ease-in-out infinite; }
.dock.is-live { border-color: #17803d; }
/* Full-screen prompt to switch the phone on (browsers need a click before audio may play). */
.phone-gate { position: fixed; inset: 0; z-index: 70; display: flex; align-items: center; justify-content: center; padding: 24px; background: rgba(10, 20, 45, .55); animation: gate-in .18s ease-out; }
.phone-gate-card { width: min(460px, 100%); background: var(--card); border: 1px solid var(--line); border-radius: 16px; padding: 32px 32px 28px; text-align: center; box-shadow: 0 24px 64px rgba(10, 20, 45, .35); }
.phone-gate-icon { width: 64px; height: 64px; margin: 0 auto 14px; border-radius: 50%; display: grid; place-items: center; font-size: 2rem; background: color-mix(in srgb, var(--brand) 12%, transparent); color: var(--brand); animation: dock-pulse 1.6s ease-in-out infinite; }
.phone-gate-card h2 { margin: 0 0 8px; font-size: 1.35rem; }
.phone-gate-card p { margin: 0 0 22px; color: var(--muted); line-height: 1.45; }
.phone-gate-go { width: 100%; padding: 14px 18px; font-size: 1.05rem; font-weight: 650; border-radius: 12px; }
.phone-gate-later { margin-top: 10px; }
@keyframes gate-in { from { opacity: 0; } to { opacity: 1; } }
@keyframes dock-pulse { 0%, 100% { box-shadow: 0 0 0 0 rgba(179, 38, 30, .35); } 50% { box-shadow: 0 0 0 6px rgba(179, 38, 30, 0); } }
.dock select.presence { border: 0; background: transparent; font: inherit; font-size: .8rem; font-weight: 600; cursor: pointer; }
.dock .p-available { color: #17803d; } .dock .p-busy { color: var(--danger); } .dock .p-away { color: #b45309; } .dock .p-offline { color: var(--muted); }
.dock input.dial { width: 130px; padding: 4px 8px; border: 1px solid var(--line); border-radius: 6px; font: inherit; font-size: .82rem; }
.dock button { padding: 4px 10px; font-size: .8rem; border-radius: 6px; }
.dock button.primary { width: auto; background: #17803d; border-color: #17803d; }
.dock button.danger { background: var(--danger); color: #fff; border: 1px solid var(--danger); cursor: pointer; font: inherit; }
.dock-state, .dock-note { color: var(--muted); white-space: nowrap; }
.dock-caller { font-weight: 600; white-space: nowrap; }
table.grid input.cell, table.grid select.cell { width: 100%; padding: 5px 8px; border: 1px solid var(--line); border-radius: 6px; font: inherit; font-size: .84rem; background: var(--card); }
input.tiny-num { width: 54px !important; margin-left: 6px; }
ul.groups li { padding: 8px 0; border-top: 1px solid var(--line); font-size: .9rem; }
ul.groups li:first-child { border-top: 0; }
audio { height: 30px; max-width: 100%; }

/* ---------- screen-pop, transfer, hours ---------- */
.screen-pop { position: fixed; top: 64px; right: 24px; z-index: 70; background: var(--card); border: 1px solid var(--sky); border-radius: 12px; padding: 12px 16px; box-shadow: var(--shadow-card); display: flex; gap: 10px; align-items: center; flex-wrap: wrap; max-width: 520px; font-size: .9rem; }
.screen-pop strong { font-size: 1rem; }
.transfer-pop { position: fixed; top: 64px; right: 24px; z-index: 70; background: var(--card); border: 1px solid var(--line); border-radius: 12px; padding: 12px 16px; box-shadow: var(--shadow-card); width: min(560px, 90vw); }
.transfer-row { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.transfer-row select, .transfer-row input { padding: 6px 8px; border: 1px solid var(--line); border-radius: 6px; font: inherit; font-size: .86rem; }
.transfer-pop .hint { margin: 8px 0 0; }
.hours-grid { display: grid; gap: 6px; }
.hours-day { display: grid; grid-template-columns: 20px 100px auto auto auto; gap: 8px; align-items: center; font-size: .86rem; }
.hours-day input[type=time] { padding: 4px 6px; border: 1px solid var(--line); border-radius: 6px; font: inherit; }

/* ---------- communications panel (foot of the sidebar) ---------- */
.side-scroll { flex: 1 1 auto; min-height: 0; overflow-y: auto; }
.comms { flex: 0 0 auto; max-height: 56vh; min-width: 0; max-width: 100%; overflow: hidden; display: flex; flex-direction: column; border-top: 1px solid var(--line); background: var(--card); font-size: .84rem; }
.comms-tabs { display: flex; gap: 2px; padding: 8px 10px 0; border-bottom: 1px solid var(--line); }
.comms-tab { flex: 1; padding: 7px 6px; border: 0; border-bottom: 2px solid transparent; background: transparent; font: inherit; font-weight: 600; color: var(--muted); cursor: pointer; display: inline-flex; align-items: center; justify-content: center; gap: 6px; }
.comms-tab.active { color: var(--navy); border-bottom-color: var(--brand); }
.comms-badge { min-width: 18px; height: 18px; padding: 0 5px; border-radius: 999px; background: var(--brand); color: var(--brand-ink); font-size: .7rem; display: inline-grid; place-items: center; }
.comms-body { overflow-y: auto; overflow-x: hidden; min-height: 0; min-width: 0; padding: 10px 10px 12px; display: grid; gap: 10px; align-content: start; }
.comms-note { margin: 0; color: var(--muted); font-size: .8rem; line-height: 1.4; }
.comms-me { display: grid; gap: 8px; min-width: 0; }
.comms-body > *, .comms-me > * { min-width: 0; max-width: 100%; }
.comms-me-head { display: flex; align-items: center; justify-content: space-between; gap: 8px; min-width: 0; }
.comms-me-head .comms-ext { overflow: hidden; text-overflow: ellipsis; }
.comms-me select.presence { border: 0; background: transparent; font: inherit; font-size: .8rem; font-weight: 600; cursor: pointer; padding: 0; }
.comms .p-available { color: #17803d; } .comms .p-busy { color: var(--danger); } .comms .p-away { color: #b45309; } .comms .p-offline { color: var(--muted); }
.comms-ext { color: var(--muted); white-space: nowrap; font-size: .78rem; }
.comms-enable { width: 100%; padding: 10px; border-radius: 10px; font-weight: 650; }
.dial-row { display: flex; gap: 6px; min-width: 0; }
.dial-row input.dial { flex: 1 1 0; min-width: 0; width: 0; padding: 8px 10px; border: 1px solid var(--line); border-radius: 8px; font: inherit; font-size: .84rem; }
.dial-row button, .dial-row button.primary { flex: 0 0 auto; width: auto; padding: 8px 12px; border-radius: 8px; white-space: nowrap; }
.comms-live-head { display: flex; align-items: center; justify-content: space-between; margin: 2px 0 6px; }
.comms-live-head h4 { margin: 0; font-size: .72rem; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; color: var(--muted); }
.comms-count { min-width: 22px; height: 22px; padding: 0 7px; border-radius: 999px; display: inline-grid; place-items: center; font-weight: 700; font-size: .78rem; background: color-mix(in srgb, var(--brand) 12%, transparent); color: var(--brand); }
.comms-live { display: grid; gap: 8px; }
.call-card { border: 1px solid var(--line); border-radius: 12px; padding: 10px 12px; background: var(--bg); display: grid; gap: 8px; }
.call-card.is-ringing { border-color: var(--danger); animation: dock-pulse 1s ease-in-out infinite; background: var(--card); }
.call-card.is-live { border-color: #17803d; background: var(--card); }
.call-card.is-waiting { border-style: dashed; }
.call-card-top { display: flex; align-items: flex-start; gap: 8px; }
.call-dir { width: 22px; height: 22px; border-radius: 50%; display: grid; place-items: center; font-size: .8rem; background: color-mix(in srgb, var(--brand) 12%, transparent); color: var(--brand); flex: 0 0 auto; }
.call-who { flex: 1; min-width: 0; display: grid; gap: 1px; }
.call-who strong { font-size: .9rem; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.call-who .sub { color: var(--muted); font-size: .76rem; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.call-time { color: var(--muted); font-size: .78rem; flex: 0 0 auto; }
.call-line { color: var(--muted); font-size: .78rem; }
.call-pills { display: flex; flex-wrap: wrap; gap: 6px; }
.pill-danger { background: color-mix(in srgb, var(--danger) 12%, transparent); color: var(--danger); border-color: color-mix(in srgb, var(--danger) 30%, transparent); }
.call-actions { display: flex; gap: 6px; flex-wrap: wrap; }
.call-actions button { padding: 7px 12px; border-radius: 8px; font-size: .82rem; }
.call-actions .answer { flex: 1; background: #17803d; border-color: #17803d; }
.call-actions .danger { background: var(--danger); color: #fff; border: 1px solid var(--danger); cursor: pointer; font: inherit; }
.call-link { font-size: .78rem; }
.call-transcript { display: grid; gap: 3px; padding: 6px 8px; border-radius: 8px; background: var(--card); border: 1px solid var(--line); max-height: 96px; overflow-y: auto; }
.call-transcript p { margin: 0; font-size: .76rem; line-height: 1.35; }
.call-transcript p span { font-weight: 700; margin-right: 4px; }
.call-transcript .t-caller span { color: var(--navy); }
.call-transcript .t-ai span { color: var(--brand); }
.transfer-box { display: grid; gap: 6px; padding-top: 6px; border-top: 1px solid var(--line); }
.transfer-box select, .transfer-box input { padding: 7px 9px; border: 1px solid var(--line); border-radius: 8px; font: inherit; font-size: .82rem; }
@media (max-width: 900px) { .comms { max-height: none; } }

/* ---------- Communications: held calls, errors, transfer window ---------- */
.call-card.is-held { border-color: #b45309; background: color-mix(in srgb, #b45309 6%, var(--card)); }
.call-card.is-held .call-dir { background: color-mix(in srgb, #b45309 14%, transparent); color: #b45309; font-size: .6rem; letter-spacing: -1px; }
.call-actions button.primary { width: auto; }
.comms-error { display: flex; align-items: center; justify-content: space-between; gap: 8px; margin: 0; }
.comms-error button { padding: 2px 8px; font-size: .74rem; }
.phone-gate.xfer { align-items: flex-start; padding-top: 6vh; }
.xfer-card { width: min(680px, 100%); max-height: 88vh; display: flex; flex-direction: column; text-align: left; padding: 22px 24px 18px; gap: 12px; }
.xfer-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; }
.xfer-head h2 { margin: 0 0 4px; font-size: 1.2rem; }
.xfer-head p { margin: 0; }
.xfer-search { width: 100%; padding: 10px 12px; font: inherit; border: 1px solid var(--line); border-radius: 10px; background: var(--bg); }
.xfer-search:focus-visible { outline: 2px solid var(--brand); outline-offset: 1px; border-color: var(--brand); }
.xfer-body { overflow-y: auto; min-height: 0; display: grid; gap: 8px; align-content: start; padding-right: 2px; }
.xfer-h { margin: 8px 0 2px; font-size: .72rem; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; color: var(--muted); }
.xfer-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: 8px; }
.xfer-tile { display: grid; gap: 2px; text-align: left; padding: 10px 12px; border: 1px solid var(--line); border-radius: 12px; background: var(--card); font: inherit; cursor: pointer; }
.xfer-tile strong { font-size: .95rem; }
.xfer-tile .sub, .xfer-person .sub { color: var(--muted); font-size: .76rem; }
.xfer-tile:hover, .xfer-person:hover { background: var(--bg); }
.xfer-tile.picked, .xfer-person.picked { border-color: var(--brand); background: color-mix(in srgb, var(--brand) 8%, var(--card)); box-shadow: inset 0 0 0 1px var(--brand); }
.xfer-people { display: grid; gap: 4px; }
.xfer-person { display: grid; grid-template-columns: 12px 1fr auto auto; align-items: center; gap: 10px; width: 100%; text-align: left; padding: 8px 12px; border: 1px solid var(--line); border-radius: 10px; background: var(--card); font: inherit; cursor: pointer; }
.xfer-name { font-weight: 600; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.xfer-pres { min-width: 74px; text-align: right; }
.pdot { width: 10px; height: 10px; border-radius: 50%; background: var(--muted); display: inline-block; }
.pdot.p-available { background: #17803d; } .pdot.p-busy { background: var(--danger); } .pdot.p-away { background: #b45309; } .pdot.p-offline { background: #c3ccdb; }
.xfer-other { display: grid; gap: 8px; }
.xfer-check { display: flex; align-items: center; gap: 8px; font-size: .85rem; color: var(--ink); }
.xfer-foot { display: flex; align-items: center; justify-content: flex-end; gap: 8px; padding-top: 10px; border-top: 1px solid var(--line); }
.xfer-foot .error { margin: 0 auto 0 0; }
.xfer-foot button.primary { width: auto; padding: 10px 16px; }

/* ---------- Communications: supervision, texts ---------- */
.monitor-actions button { padding: 4px 9px; font-size: .74rem; }
.sms-head { display: flex; align-items: center; gap: 8px; }
.sms-head .ghost { padding: 4px 9px; }
.sms-thread { display: grid; gap: 6px; max-height: 34vh; overflow-y: auto; padding: 4px 2px; }
.sms-msg { max-width: 88%; padding: 7px 10px; border-radius: 12px; background: var(--bg); border: 1px solid var(--line); display: grid; gap: 2px; }
.sms-msg.in { justify-self: start; border-bottom-left-radius: 4px; }
.sms-msg.out { justify-self: end; background: color-mix(in srgb, var(--brand) 10%, var(--card)); border-color: color-mix(in srgb, var(--brand) 25%, transparent); border-bottom-right-radius: 4px; }
.sms-msg p { margin: 0; font-size: .84rem; line-height: 1.35; white-space: pre-wrap; word-break: break-word; }
.sms-meta { color: var(--muted); font-size: .7rem; }
.sms-compose { display: flex; gap: 6px; align-items: flex-end; }
.sms-compose textarea { flex: 1 1 0; min-width: 0; width: 0; resize: none; padding: 8px 10px; border: 1px solid var(--line); border-radius: 10px; font: inherit; font-size: .84rem; background: var(--card); }
.sms-compose button.primary { width: auto; flex: 0 0 auto; padding: 8px 12px; border-radius: 8px; }
.sms-row { display: flex; align-items: center; gap: 8px; width: 100%; text-align: left; padding: 8px 10px; border: 1px solid var(--line); border-radius: 12px; background: var(--bg); font: inherit; cursor: pointer; }
.sms-row:hover { background: var(--card); }
.sms-row.unread { border-color: var(--brand); background: color-mix(in srgb, var(--brand) 6%, var(--card)); }
.sms-row.unread strong { color: var(--brand); }

/* Phone system tables: many narrow editable columns. Keep every column usable and let the wrapper scroll instead of squeezing. */
table.grid.admin-grid { min-width: 1240px; table-layout: fixed; }
table.grid.admin-grid td { overflow-wrap: normal; white-space: nowrap; vertical-align: middle; }
table.grid.admin-grid td .sub { display: block; white-space: nowrap; }
table.grid.admin-grid button.tiny { white-space: nowrap; padding: 5px 10px; }
table.grid.admin-grid input[type="checkbox"] { width: auto; }

/* Calls page: search bar and inline transcripts */
.calls-search input[type="search"] { flex: 1 1 260px; width: auto; }
.calls-search input[type="date"] { padding: 7px 10px; font: inherit; font-size: .86rem; border: 1px solid var(--line); border-radius: 8px; background: var(--card); }
.calls-search button.primary { width: auto; padding: 8px 14px; }
.calls-search .checkbox { margin: 0; }
table.grid tr.transcript-row td { background: var(--bg); }
.call-transcript.full { max-height: 260px; }
button.tiny.primary { width: auto; padding: 5px 10px; font-size: .8rem; margin-right: 4px; }

/* Texts: tools, quick replies, toast */
.sms-tools { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; }
.sms-tools .sms-assign { flex: 1 1 120px; min-width: 0; padding: 5px 8px; border: 1px solid var(--line); border-radius: 8px; font: inherit; font-size: .8rem; background: var(--card); }
.sms-tools .ghost, .sms-head .ghost { padding: 4px 9px; font-size: .8rem; }
.sms-quick { display: flex; gap: 6px; overflow-x: auto; padding-bottom: 2px; }
.sms-quick .ghost { flex: 0 0 auto; padding: 4px 9px; font-size: .76rem; border-radius: 999px; }
.sms-showclosed { justify-content: flex-end; font-size: .76rem; color: var(--muted); }
.comms-toast { position: fixed; left: 16px; bottom: 16px; z-index: 60; display: grid; gap: 2px; text-align: left; padding: 10px 14px; border-radius: 12px; border: 1px solid var(--brand); background: var(--card); box-shadow: 0 10px 30px rgba(10, 20, 45, .25); font: inherit; cursor: pointer; max-width: 320px; animation: gate-in .18s ease-out; }
.comms-toast strong { color: var(--brand); font-size: .8rem; }
.comms-toast span { font-size: .84rem; color: var(--ink); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }

/* Video meetings: panel cards and the join page */
.call-actions a.primary.meet-open { display: inline-flex; align-items: center; padding: 7px 12px; border-radius: 8px; font-size: .82rem; font-weight: 600; background: var(--brand); color: var(--brand-ink); text-decoration: none; }
.meet { min-height: 100dvh; display: flex; flex-direction: column; background: #0f172a; color: #e5eaf3; }
.meet-head { display: flex; align-items: center; gap: 14px; padding: 12px 18px; border-bottom: 1px solid rgba(255,255,255,.08); }
.meet-brand { font-weight: 800; letter-spacing: .04em; color: #7cc4ea; }
.meet-title { font-weight: 600; }
.meet-status { margin-left: auto; color: #aab6cc; font-size: .9rem; }
.meet-note { margin: 40px auto; max-width: 480px; text-align: center; color: #aab6cc; }
.meet-lobby { margin: 8vh auto 0; width: min(420px, 92%); display: grid; gap: 14px; text-align: center; color: #c9d3e6; }
.meet-name { display: grid; gap: 6px; text-align: left; }
.meet-name span { font-size: .85rem; color: #aab6cc; }
.meet-name input { padding: 11px 12px; border-radius: 10px; border: 1px solid rgba(255,255,255,.15); background: rgba(255,255,255,.06); color: inherit; font: inherit; }
.meet-join { padding: 14px; font-size: 1.05rem; border-radius: 12px; }
.meet-stage { flex: 1; display: flex; flex-direction: column; min-height: 0; }
.meet-tiles { flex: 1; display: grid; grid-template-columns: repeat(auto-fit, minmax(280px, 1fr)); gap: 10px; padding: 12px; align-content: center; }
.meet-tiles.has-share { grid-template-columns: 3fr 1fr; grid-auto-rows: minmax(160px, auto); }
.meet-tiles.has-share .meet-tile.share { grid-column: 1; grid-row: 1 / span 4; }
.meet-tile { position: relative; background: #111c33; border-radius: 14px; overflow: hidden; min-height: 200px; display: grid; place-items: center; }
.meet-tile video { width: 100%; height: 100%; object-fit: cover; position: absolute; inset: 0; }
.meet-tile.share video { object-fit: contain; background: #000; }
.meet-tile.local video { transform: scaleX(-1); }
.meet-tile.share.local video { transform: none; }
.meet-label { position: absolute; left: 10px; bottom: 8px; z-index: 1; padding: 3px 8px; border-radius: 8px; background: rgba(0,0,0,.45); font-size: .8rem; }
.meet-bar { display: flex; gap: 8px; justify-content: center; padding: 12px; border-top: 1px solid rgba(255,255,255,.08); }
.meet-bar .ghost { background: rgba(255,255,255,.08); color: inherit; border-color: rgba(255,255,255,.15); padding: 10px 16px; border-radius: 999px; }
.meet-bar .ghost[aria-pressed="false"] { background: rgba(255,255,255,.18); }
.meet-bar .danger { background: var(--danger); color: #fff; border: 0; padding: 10px 18px; border-radius: 999px; font: inherit; font-weight: 600; cursor: pointer; }

/* ---------- Growth plan ---------- */
.plan-cols { display: grid; grid-template-columns: repeat(5, minmax(0, 1fr)); gap: 12px; align-items: start; }
@media (max-width: 1400px) { .plan-cols { grid-template-columns: repeat(3, minmax(0, 1fr)); } }
@media (max-width: 900px) { .plan-cols { grid-template-columns: 1fr; } }
.plan-col { padding: 14px 14px 10px; }
.plan-col-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 8px; margin-bottom: 8px; }
.plan-col-head h2 { margin: 0; font-size: 1rem; }
.plan-done { font-weight: 700; font-size: .85rem; padding: 3px 9px; border-radius: 999px; background: var(--bg); border: 1px solid var(--line); color: var(--muted); }
.plan-done.all { background: color-mix(in srgb, #17803d 12%, transparent); color: #17803d; border-color: color-mix(in srgb, #17803d 30%, transparent); }
.plan-stage { margin: 12px 0 4px; font-size: .7rem; font-weight: 700; letter-spacing: .07em; text-transform: uppercase; color: var(--muted); }
.plan-item { display: flex; gap: 8px; padding: 8px 6px; border-top: 1px solid var(--line); }
.plan-item.done .plan-title { text-decoration: line-through; color: var(--muted); }
.plan-item.late .plan-by { color: #b45309; }
.plan-tick input { width: 18px; height: 18px; margin-top: 2px; cursor: pointer; }
.plan-body { min-width: 0; flex: 1; display: grid; gap: 3px; }
.plan-title { font-weight: 600; font-size: .9rem; }
.plan-desc { color: var(--muted); font-size: .78rem; line-height: 1.35; }
.plan-meta { display: flex; flex-wrap: wrap; align-items: center; gap: 6px; font-size: .76rem; color: var(--muted); }
.plan-progress { display: inline-flex; align-items: center; gap: 6px; }
.plan-bar { display: block; }
.plan-actual { width: 70px; padding: 3px 6px; border: 1px solid var(--line); border-radius: 6px; font: inherit; font-size: .76rem; }
.plan-by { color: #17803d; }
.plan-note { text-decoration: underline dotted; cursor: help; }
.plan-seed { width: auto; padding: 10px 18px; }
.plan-hist-head { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; margin-bottom: 10px; }
.plan-hist-nav { display: flex; align-items: center; gap: 10px; }

/* ---------- Marketing ---------- */
.preview-body { white-space: pre-wrap; font: inherit; font-size: .88rem; margin: 6px 0 0; padding: 10px 12px; background: var(--card); border: 1px solid var(--line); border-radius: 8px; max-height: 320px; overflow: auto; }
.embed-code { white-space: pre-wrap; word-break: break-all; font-size: .8rem; padding: 10px 12px; background: var(--bg); border: 1px solid var(--line); border-radius: 8px; }
.seq-step { border: 1px solid var(--line); border-radius: 10px; padding: 12px 14px; margin-bottom: 10px; background: var(--bg); }
.inline-input { display: inline-flex; align-items: center; gap: 6px; font-size: .88rem; color: var(--muted); flex-wrap: wrap; }
.inline-input input { width: 90px; padding: 8px 10px; border: 1px solid var(--line); border-radius: 8px; font: inherit; }
.spend-month { padding: 0 10px; font-size: .85rem; }
table.grid tr.total td { border-top: 2px solid var(--line); }
.pubform { max-width: 640px; margin: 0 auto; padding: 28px 22px 40px; font-size: .95rem; }
.pubform h1 { font-size: 1.5rem; margin: 0 0 6px; }
.pubform-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 10px 14px; margin-top: 14px; }
.pubform-grid .span2 { grid-column: span 2; }
.pubform .field { margin-bottom: 0; }
.pubform .field input, .pubform .field textarea { width: 100%; padding: 10px 12px; border: 1px solid var(--line); border-radius: 9px; font: inherit; background: var(--card); }
.pubform-submit { margin-top: 16px; padding: 13px; font-size: 1rem; border-radius: 10px; }
.pubform-thanks { font-size: 1.1rem; padding: 18px; border-radius: 12px; background: color-mix(in srgb, #17803d 10%, var(--card)); border: 1px solid color-mix(in srgb, #17803d 35%, transparent); }
@media (max-width: 560px) { .pubform-grid { grid-template-columns: 1fr; } .pubform-grid .span2 { grid-column: span 1; } }

/* ---------- Live board ---------- */
.live-tiles { display: grid; grid-template-columns: repeat(6, minmax(0, 1fr)); gap: 12px; margin-bottom: 16px; }
@media (max-width: 1100px) { .live-tiles { grid-template-columns: repeat(3, minmax(0, 1fr)); } }
.live-tile { display: grid; gap: 2px; padding: 14px 16px; border-radius: 14px; background: var(--card); border: 1px solid var(--line); }
.live-tile.alert { border-color: var(--danger); background: color-mix(in srgb, var(--danger) 7%, var(--card)); }
.live-tile.good { border-color: color-mix(in srgb, #17803d 40%, transparent); }
.live-num { font-size: 2rem; font-weight: 800; line-height: 1.1; font-variant-numeric: tabular-nums; }
.live-label { font-weight: 700; font-size: .78rem; letter-spacing: .06em; text-transform: uppercase; color: var(--muted); }
.live-sub { font-size: .8rem; color: var(--muted); }
.live-empty { text-align: center; padding: 30px; font-size: 1.05rem; }
.live-grid td { font-size: .95rem; }
.live-dir { text-align: center; color: var(--muted); }
.live-say { display: block; font-style: italic; color: var(--muted); font-size: .78rem; max-width: 220px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
table.grid tr.live-late td { background: color-mix(in srgb, var(--danger) 8%, transparent); }
.agent-strip { display: grid; grid-template-columns: repeat(auto-fill, minmax(230px, 1fr)); gap: 10px; }
.agent { display: flex; gap: 10px; align-items: flex-start; padding: 10px 12px; border-radius: 12px; border: 1px solid var(--line); background: var(--bg); }
.agent-dot { width: 12px; height: 12px; border-radius: 50%; margin-top: 4px; flex: 0 0 auto; background: #c3ccdb; }
.agent.p-available .agent-dot { background: #17803d; } .agent.p-oncall .agent-dot { background: var(--danger); } .agent.p-away .agent-dot { background: #b45309; }
.agent.p-oncall { border-color: color-mix(in srgb, var(--danger) 40%, transparent); }
.agent-body { display: grid; gap: 1px; min-width: 0; }
.agent-name { font-weight: 600; }
.agent-state, .agent-call { font-size: .8rem; color: var(--muted); }
.agent-call { color: var(--ink); }
.agent-held { color: #b45309; }
/* Wall mode: dark, large, for a TV across the room */
.liveboard.wall { position: fixed; inset: 0; z-index: 80; overflow: auto; margin: 0; max-width: none; padding: 24px 28px; background: #0f172a; color: #e5eaf3; }
.liveboard.wall .card, .liveboard.wall .live-tile, .liveboard.wall .agent { background: #111c33; border-color: rgba(255,255,255,.1); color: inherit; }
.liveboard.wall .muted, .liveboard.wall .live-label, .liveboard.wall .live-sub, .liveboard.wall .agent-state, .liveboard.wall .sub { color: #aab6cc; }
.liveboard.wall h1, .liveboard.wall h2, .liveboard.wall .strong, .liveboard.wall .agent-call { color: #f2f5fa; }
.liveboard.wall .live-num { font-size: 3rem; }
.liveboard.wall table.grid th { color: #aab6cc; background: transparent; border-color: rgba(255,255,255,.1); }
.liveboard.wall table.grid td { border-color: rgba(255,255,255,.08); font-size: 1.05rem; }
.liveboard.wall .table-wrap { background: transparent; border-color: rgba(255,255,255,.1); }
.liveboard.wall .ghost { background: rgba(255,255,255,.08); color: inherit; border-color: rgba(255,255,255,.15); }
.liveboard.wall .checkbox { color: #aab6cc; }

table.calls-table td .mono, table.calls-table td .strong { white-space: nowrap; }
table.calls-table td.dir, table.calls-table td.dir * { white-space: nowrap; }
table.calls-table td .sub.mono { overflow: hidden; text-overflow: ellipsis; max-width: 250px; }
.model-check { display: grid; grid-template-columns: 1fr 1fr; gap: 1rem; margin-top: .75rem; }
.model-check h3 { font-size: .95rem; margin: 0 0 .4rem; }
.model-list { list-style: none; margin: 0; padding: 0; display: flex; flex-wrap: wrap; gap: .35rem; max-height: 260px; overflow: auto; }
.model-list button { font-family: ui-monospace, Consolas, monospace; }
.model-list button.selected { background: #1B8CBF; color: #fff; border-color: #1B8CBF; }
@media (max-width: 800px) { .model-check { grid-template-columns: 1fr; } }
.call-summaries { list-style: none; margin: 0; padding: 0; display: grid; gap: 10px; }
.call-summaries li { border-top: 1px solid var(--line); padding-top: 8px; }
.call-summaries li:first-child { border-top: 0; padding-top: 0; }
.call-summaries-meta { display: flex; flex-wrap: wrap; gap: 6px 10px; align-items: center; margin-bottom: 4px; }
.call-summaries p { margin: 0; font-size: .88rem; }
table.matrix td.muted { color: var(--muted); }
.coaching { display: flex; gap: 12px; align-items: flex-start; margin-top: 8px; }
.score { display: inline-flex; align-items: center; justify-content: center; min-width: 40px; height: 40px; border-radius: 999px; font-weight: 700; font-variant-numeric: tabular-nums; color: #fff; padding: 0 8px; }
td.num .score { min-width: 32px; height: 26px; font-size: .82rem; }
.score-good { background: #2E9E5B; } .score-ok { background: #D08A1E; } .score-low { background: #C8393B; }
.vm-summary { max-width: 300px; white-space: normal; }
fieldset.rates { border: 1px solid var(--line); border-radius: var(--radius); padding: 8px 12px 4px; display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 10px; }
fieldset.rates legend { font-size: .8rem; color: var(--muted); padding: 0 4px; }
/* Tickets */
.kb-hits { list-style: none; margin: 8px 0; padding: 0; display: grid; gap: 6px; }
.kb-title { width: 100%; text-align: left; background: transparent; border: 1px solid var(--line); border-radius: var(--radius); padding: 8px 10px; font: inherit; cursor: pointer; display: grid; }
.kb-title:hover { border-color: var(--sky-600); }
.kb-body { white-space: pre-wrap; font-size: .86rem; padding: 8px 10px; background: var(--bg); border-radius: var(--radius); margin: 4px 0; max-height: 320px; overflow: auto; }
.kb-shots { display: flex; flex-wrap: wrap; gap: 6px; margin: 6px 0; }
.kb-shots img { width: 120px; height: 72px; object-fit: cover; border-radius: 6px; border: 1px solid var(--line); }
.tile-v.small { font-size: .95rem; word-break: break-all; }
.cronyx-card { border-left: 4px solid #7C5CFC; }
.cronyx-summary { font-size: .95rem; margin: 0 0 8px; }
.cronyx-reply { background: var(--bg); border-radius: var(--radius); padding: 8px 12px; margin: 8px 0; }
.cronyx-reply .k { display: block; color: var(--muted); font-size: .76rem; text-transform: uppercase; letter-spacing: .03em; }
.cronyx-reply p { margin: 4px 0 6px; white-space: pre-wrap; }
.support-home { margin-bottom: 18px; }
.stat-row.eight { grid-template-columns: repeat(4, minmax(0, 1fr)); }
.tile.stat .tile-k, .tile.stat .tile-v, .tile.stat .tile-s { display: block; }
.tile.stat .tile-k { font-size: .78rem; color: var(--muted); text-transform: uppercase; letter-spacing: .04em; margin-bottom: 4px; }
.tile.stat .tile-s { font-size: .78rem; color: var(--muted); margin-top: 4px; }
.attn-card { margin-bottom: 14px; border-left: 4px solid #D08A1E; }
.support-home a.tile.stat { text-decoration: none; color: inherit; display: block; }
.home-grid { display: grid; grid-template-columns: minmax(0, 1.4fr) minmax(0, 1fr); gap: 14px; }
.home-grid .span2 { grid-column: 1 / -1; }
.feed { list-style: none; margin: 0; padding: 0; display: grid; gap: 10px; }
.feed li { border-left: 4px solid var(--line); padding: 4px 0 4px 10px; }
.feed li.feed-critical { border-left-color: #C8393B; } .feed li.feed-urgent { border-left-color: #D08A1E; }
.feed-top { display: flex; flex-wrap: wrap; gap: 6px; align-items: center; }
.feed-subject { display: block; font-weight: 600; margin: 2px 0; }
.online { list-style: none; margin: 0; padding: 0; display: grid; gap: 8px; }
.online li { display: flex; gap: 8px; align-items: center; }
.online-count { margin-left: auto; min-width: 26px; height: 26px; border-radius: 999px; background: var(--navy); color: #fff; display: inline-flex; align-items: center; justify-content: center; font-size: .8rem; font-weight: 700; }
.recent-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 10px; }
.recent { display: block; border: 1px solid var(--line); border-radius: var(--radius); padding: 10px 12px; text-decoration: none; color: inherit; }
.recent:hover { border-color: var(--sky-600); }
.recent-who { font-weight: 700; margin-top: 6px; }
.recent-subject { font-size: .9rem; margin: 2px 0 4px; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
@media (max-width: 960px) { .home-grid, .recent-grid { grid-template-columns: 1fr; } }
.view-chips { display: flex; flex-wrap: wrap; gap: 6px; margin: 0 0 12px; }
.view-chips .chip { font-weight: 600; }
.involved { display: inline-flex; gap: 4px; flex-wrap: wrap; }
.forward-card { margin-bottom: 14px; }
.note-del { margin-left: auto; }
.remote { font-size: 1rem; }
.other-tickets { list-style: none; margin: 0; padding: 0; display: grid; gap: 6px; font-size: .86rem; }
.other-tickets li { display: flex; flex-wrap: wrap; gap: 6px; align-items: center; }
.tickets-home { margin-bottom: 18px; }
.tickets-home a.tile.stat { text-decoration: none; color: inherit; display: block; }
.tile.tile-attn .tile-v { color: #D08A1E; }
.attention { list-style: none; margin: 4px 0 0; padding: 0; display: grid; gap: 8px; font-size: .9rem; }
.attention li { display: flex; flex-wrap: wrap; gap: 6px 10px; align-items: center; }
.filter-chips { display: flex; flex-wrap: wrap; gap: 6px; align-items: center; margin: -4px 0 14px; }
.filter-chips .fc-label { font-size: .76rem; color: var(--muted); text-transform: uppercase; letter-spacing: .04em; margin-right: 2px; }
.filter-chips .fc-sep { width: 1px; height: 18px; background: var(--line); margin: 0 6px; }
.chip.clear { border-style: dashed; color: var(--muted); }
.calls-search select { width: auto; }
.ticket-filters { display: flex; flex-wrap: wrap; gap: 8px 10px; align-items: center; margin-bottom: 14px; }
.ticket-filters input[type="search"] { flex: 1 1 240px; max-width: 420px; width: auto; min-width: 200px; }
.ticket-filters select { width: auto; flex: 0 1 auto; min-width: 140px; max-width: 220px; padding: 7px 28px 7px 10px; font: inherit; font-size: .86rem; border: 1px solid var(--line); border-radius: 8px; background: var(--card); }
.ticket-filters .checkbox { margin: 0; white-space: nowrap; }
.ticket-filters button.primary { width: auto; padding: 8px 14px; margin-left: auto; }
.head-actions a.btn, a.btn.primary { display: inline-flex; align-items: center; background: var(--navy); color: #fff; border-radius: 10px; padding: 9px 14px; text-decoration: none; font-weight: 600; font-size: .88rem; }
.head-actions a.btn.ghost, a.btn.ghost { background: transparent; color: var(--ink); border: 1px solid var(--line); }
.head-actions { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.account-tickets { list-style: none; margin: 0; padding: 0; display: grid; gap: 6px; font-size: .9rem; }
.account-tickets li { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; }
.stat-row.four { grid-template-columns: repeat(4, minmax(0, 1fr)); }
.tile.tile-bad .tile-v { color: #C8393B; }
.stage-chips { display: flex; flex-wrap: wrap; gap: 6px; margin: 0 0 14px; }
.chip { border: 1px solid var(--line); background: var(--card); border-radius: 999px; padding: 4px 12px; font: inherit; font-size: .82rem; cursor: pointer; }
.chip .count { margin-left: 4px; }
.chip.on { background: var(--navy); color: #fff; border-color: var(--navy); }
.chip.on .count { color: rgba(255,255,255,.8); }
table.tickets-table tr.row-breach td:first-child { box-shadow: inset 3px 0 0 #C8393B; }
table.tickets-table { table-layout: fixed; width: 100%; }
table.tickets-table td { overflow-wrap: normal; word-break: normal; vertical-align: middle; }
table.tickets-table td .sub { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
table.tickets-table td:nth-child(1) a.strong { display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; line-height: 1.3; }
table.tickets-table td:last-child { white-space: nowrap; }
table.tickets-table .sla-late { color: var(--danger); font-weight: 600; }
table.tickets-table .sla-soon { color: #b45309; font-weight: 600; }
table.tickets-table .sla-ok { color: var(--muted); }
.queue-bar { display: flex; flex-wrap: wrap; gap: 10px 16px; align-items: center; margin: 0 0 10px; }
.queue-bar .queue-meta { display: flex; gap: 14px; font-size: .84rem; color: var(--muted); margin-left: auto; }
.queue-bar .queue-meta b { color: var(--ink); }
.queue-bar .queue-meta .bad b { color: var(--danger); }
.queue-search { display: flex; gap: 8px; align-items: center; margin-bottom: 10px; }
.queue-search input[type="search"] { flex: 1; font: inherit; padding: 9px 14px; border: 1px solid var(--line); border-radius: 999px; background: var(--card); }
.queue-search .chip .count { color: var(--brand); }
.filters-panel { border: 1px solid var(--line); border-radius: var(--radius); padding: 10px 14px 4px; margin-bottom: 12px; background: var(--bg); }
.filters-panel .filter-chips { margin: 0 0 10px; }
.filters-panel select { font: inherit; font-size: .84rem; padding: 5px 28px 5px 10px; border: 1px solid var(--line); border-radius: 999px; background: var(--card); }
.active-filters { display: flex; flex-wrap: wrap; gap: 6px; margin: -4px 0 10px; }
.active-filters .chip { font-size: .78rem; padding: 2px 10px; }
.queue-empty { padding: 28px 12px; text-align: center; color: var(--muted); }
.queue-empty a { font-weight: 600; }
.ticket-layout { display: grid; grid-template-columns: minmax(0, 1fr) 340px; gap: 16px; align-items: start; }
.ticket-desc { white-space: pre-wrap; font-size: .95rem; }
.ticket-meta { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px 16px; margin-top: 10px; font-size: .88rem; }
.ticket-meta .k, .sla-rows .k { display: block; color: var(--muted); font-size: .76rem; text-transform: uppercase; letter-spacing: .03em; }
.ticket-meta .v .sub { display: block; }
.store-pick input, .store-results { margin-top: 8px; }
.store-pick ul, .store-results { list-style: none; margin: 6px 0 0; padding: 0; display: grid; gap: 4px; }
.picked-store { display: flex; flex-wrap: wrap; gap: 6px 12px; align-items: baseline; }
.notes { display: grid; gap: 10px; margin: 8px 0 14px; }
.note { border: 1px solid var(--line); border-radius: var(--radius); padding: 10px 12px; }
.note.staff { background: rgba(27,140,191,.06); }
.note.customer { background: var(--card); }
.note.internal { background: rgba(208,138,30,.08); border-style: dashed; }
.note-head { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; margin-bottom: 4px; }
.note p { margin: 0; white-space: pre-wrap; font-size: .92rem; }
.note-compose textarea { width: 100%; box-sizing: border-box; }
.note-compose .actions { display: flex; flex-wrap: wrap; gap: 12px; align-items: center; margin-top: 8px; }
.review-flags { display: flex; gap: 14px; margin-top: 6px; }
.sla-rows { display: grid; gap: 8px; font-size: .9rem; }
.sla-rows .v.bad { color: #C8393B; font-weight: 600; }
.history { list-style: none; margin: 0; padding: 0; display: grid; gap: 6px; font-size: .84rem; }
.ticket-files { list-style: none; margin: 0 0 8px; padding: 0; display: grid; gap: 6px; font-size: .88rem; }
.ticket-files li { display: flex; flex-wrap: wrap; gap: 6px 10px; align-items: center; }
.file-drop { display: block; border: 1px dashed var(--line); border-radius: var(--radius); padding: 10px; text-align: center; color: var(--muted); font-size: .86rem; cursor: pointer; }
.file-drop input[type="file"] { display: block; width: 100%; margin-bottom: 4px; font-size: .8rem; }
@media (max-width: 960px) { .ticket-layout { grid-template-columns: 1fr; } .stat-row.four { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
/* Users & roles */
.card.inset.new-tech { margin: 10px 0 14px; background: var(--card-alt, #f4f6fa); }
.roles-layout { display: grid; grid-template-columns: 300px minmax(0, 1fr); gap: 16px; align-items: start; }
.role-picker { list-style: none; margin: 0 0 10px; padding: 0; display: grid; gap: 6px; }
.role-pick { width: 100%; text-align: left; background: transparent; border: 1px solid var(--line); border-radius: var(--radius); padding: 8px 10px; font: inherit; cursor: pointer; display: grid; }
.role-pick:hover { border-color: var(--sky-600); }
.role-pick.selected { border-color: var(--navy); background: var(--navy); color: #fff; }
.role-pick.selected .sub { color: rgba(255,255,255,.75); }
.role-toggles { display: flex; flex-wrap: wrap; gap: 6px; }
.toggle { display: inline-flex; align-items: center; gap: 6px; border: 1px solid var(--line); border-radius: 999px; padding: 3px 10px; font-size: .8rem; cursor: pointer; white-space: nowrap; }
.toggle input { margin: 0; }
/* Chips placed inside a form field must not inherit the field's block spans and full-width inputs. */
.field .toggle, .form-grid .toggle { display: inline-flex; margin: 0; }
.field .toggle input[type="checkbox"], .form-grid .toggle input[type="checkbox"] { width: auto; flex: 0 0 auto; margin: 0; padding: 0; }
.field .toggle > span, .form-grid .toggle > span { display: inline; font-size: .8rem; font-weight: 500; color: var(--ink); margin: 0; text-transform: none; letter-spacing: 0; }
.field .role-toggles, .form-grid .role-toggles { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 4px; }
.toggle.on { border-color: #1B8CBF; background: rgba(27,140,191,.12); }
.rights-grid tr.group-row td { background: var(--card-alt, #f4f6fa); padding-top: 8px; }
.rights-grid tr.group-row .ghost.tiny { margin-left: 8px; }
tr.row-inactive td { color: var(--muted); }
button.danger { color: #C8393B; border-color: #C8393B; }
@media (max-width: 900px) { .roles-layout { grid-template-columns: 1fr; } }
/* Call analysis on the Calls page */
.call-tags { display: flex; gap: 4px; flex-wrap: wrap; margin-top: 4px; }
.call-analysis { display: grid; gap: 6px; font-size: .9rem; }
.call-analysis p { margin: 0; }
.call-analysis details summary { cursor: pointer; font-weight: 600; font-size: .85rem; }
.dial-row a.ai-call-link { flex: 0 0 auto; padding: 8px 10px; border-radius: 8px; font-weight: 700; font-size: .78rem; text-decoration: none; }

/* ---- daily review and ticket tasks ---- */
.pill-ok { background: color-mix(in srgb, #1f8a4c 12%, transparent); color: #1f8a4c; border-color: color-mix(in srgb, #1f8a4c 30%, transparent); }
.two-col { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; margin-bottom: 12px; }
.two-col > .card { margin-bottom: 0; min-width: 0; }
@media (max-width: 900px) { .two-col { grid-template-columns: 1fr; } }
.daily-review .narrative .lead { font-size: 1rem; line-height: 1.6; margin: 0; }
.daily-review .date-pick { border: 1px solid var(--line); border-radius: 999px; padding: 6px 12px; font: inherit; font-size: .82rem; background: var(--card); color: inherit; }
.daily-review table.grid { table-layout: fixed; }
.daily-review table.grid td { overflow-wrap: anywhere; }
.daily-review td.bad, .daily-review .num.bad { color: var(--danger); font-weight: 600; }
.daily-review .card { margin-bottom: 12px; }
.ticket-tasks .task-list { display: grid; gap: 12px; }
.ticket-tasks .task-card .question { font-size: 1rem; font-weight: 600; margin: 4px 0 8px; }
.ticket-tasks .task-card textarea { width: 100%; box-sizing: border-box; font: inherit; border: 1px solid var(--line); border-radius: 8px; padding: 8px 10px; margin: 6px 0 8px; }
.ticket-tasks .task-card .answer { border-left: 3px solid #1f8a4c; padding: 4px 12px; margin-top: 8px; }
.ticket-tasks .task-card .answer p { white-space: pre-wrap; margin: 6px 0 0; }
.ticket-tasks .task-hl { outline: 2px solid var(--brand); outline-offset: 2px; }
.ticket-tasks .ask-card { margin-bottom: 14px; }
.ticket-tasks .notice, .daily-review .notice { color: #1f8a4c; font-size: .9rem; }
.tasks-note { margin: 0 0 12px; font-size: .9rem; }
.ticket-tasks-card ul { list-style: none; margin: 0; padding: 0; display: grid; gap: 8px; font-size: .9rem; }
.ticket-tasks-card .ask-row { display: grid; gap: 8px; margin-top: 10px; }

/* ---- knowledge base ---- */
.gsearch-ask.live { cursor: pointer; color: var(--ink); text-decoration: none; }
.gsearch-ask.live:hover { background: var(--bg); }
.gsearch-ask.live .soon { color: var(--muted); font-size: .74rem; }
.knowledge .kb-search { display: flex; gap: 8px; margin-bottom: 12px; }
.knowledge .kb-search input { flex: 1; font: inherit; padding: 10px 14px; border: 1px solid var(--line); border-radius: 999px; background: var(--card); }
.knowledge .kb-list { display: grid; gap: 10px; }
.knowledge .kb-article { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 12px 16px; }
.knowledge .kb-article h3 { margin: 0; font-size: 1rem; }
.knowledge .kb-article .kb-head { display: flex; justify-content: space-between; gap: 10px; align-items: baseline; flex-wrap: wrap; cursor: pointer; }
.knowledge .kb-article .kb-body { max-height: none; background: transparent; padding: 8px 0 0; }
.knowledge .kb-article.open { border-color: var(--brand); }
.knowledge .kb-shots img { width: 180px; height: 108px; }
.ticket-main .suggest-card { border-left: 4px solid var(--brand); }
.ticket-main .suggest-card .kb-body { max-height: 260px; }

/* ---- trends ---- */
.trends .card { margin-bottom: 12px; }
.trends table.grid { table-layout: fixed; }
.trends table.grid td { overflow-wrap: anywhere; }
.trends .delta { font-size: .78rem; }
.trends .issue-sol { white-space: pre-wrap; }
.trends .ids a { margin-right: 6px; }

/* ---- store world ---- */
.store-banner { display: grid; grid-template-columns: minmax(0, 1.4fr) minmax(0, 1fr) minmax(0, 1fr); gap: 16px; align-items: start; margin-bottom: 16px; border-left: 4px solid var(--navy); }
.store-banner h2 { margin: 0 0 2px; font-size: 1.15rem; }
.store-banner .sb-sub { margin: 0; color: var(--muted); font-size: .88rem; }
.store-banner .sb-k { display: block; font-size: .72rem; text-transform: uppercase; letter-spacing: .05em; color: var(--muted); margin-bottom: 4px; }
.store-banner .sb-row { display: flex; flex-wrap: wrap; gap: 6px; align-items: center; }
.store-banner .sb-nums { display: flex; gap: 18px; margin-top: 10px; }
.store-banner .sb-nums b { font-size: 1.15rem; display: block; }
.store-banner .sb-nums span { font-size: .76rem; color: var(--muted); }
.store-banner .sb-problem { margin: 8px 0 0; font-size: .78rem; color: #b45309; }
.pill-live { background: color-mix(in srgb, #1f8a4c 14%, transparent); color: #1f8a4c; border-color: #1f8a4c; }
@media (max-width: 960px) { .store-banner { grid-template-columns: 1fr; } }
.store-cards .dev-group { margin: 6px 0 4px; font-size: .74rem; text-transform: uppercase; letter-spacing: .05em; color: var(--muted); }
.store-cards ul.dev-list { list-style: none; margin: 0; padding: 0; display: grid; gap: 6px; }
.store-cards .dev-list li { border: 1px solid var(--line); border-radius: 8px; padding: 6px 10px; font-size: .86rem; }
.store-cards .dev-list li.off { opacity: .6; }
.store-cards .dev-head { display: flex; justify-content: space-between; gap: 8px; cursor: pointer; }
.store-cards .dev-meta { color: var(--muted); font-size: .78rem; }
.store-cards .dev-params { margin: 6px 0 0; padding: 0; list-style: none; display: grid; gap: 3px; font-size: .8rem; }
.store-cards .dev-params li { display: flex; justify-content: space-between; gap: 8px; }
.store-cards .dev-params .k { color: var(--muted); }
.store-cards .dev-params .v { font-family: ui-monospace, Consolas, monospace; overflow-wrap: anywhere; text-align: right; }
.store-cards .dev-log { font-size: .76rem; color: #b45309; margin-top: 4px; overflow-wrap: anywhere; }
.store-cards ul.subs, .store-cards ul.notes { list-style: none; margin: 0; padding: 0; display: grid; gap: 8px; font-size: .88rem; }
.store-cards .subs li { display: flex; flex-wrap: wrap; gap: 6px 10px; align-items: center; }
.store-cards .subs li.gone { opacity: .55; text-decoration: line-through; }
.store-cards .notes li { border-left: 3px solid var(--line); padding: 2px 10px; white-space: pre-wrap; }
.store-cards .notes li .muted { white-space: normal; display: block; margin-top: 2px; }
.store-cards .dev-photo { width: 40px; height: 40px; object-fit: contain; border-radius: 6px; background: #fff; border: 1px solid var(--line); flex: none; }
.store-cards .dev-head { align-items: center; }
.store-cards .dev-title { flex: 1; min-width: 0; }
.store-cards .dev-status { font-size: .78rem; color: var(--muted); margin-top: 3px; overflow-wrap: anywhere; }
.store-cards .dev-status.bad { color: var(--danger); }
.store-banner .sb-sub.bad { color: var(--danger); font-weight: 600; }

/* ---- ticket side tabs and device rows ---- */
.ticket-side .side-tabs { margin: 0 0 10px; position: sticky; top: 0; z-index: 1; background: var(--bg); padding: 6px 0; }
.store-cards .dev-head { display: grid; grid-template-columns: auto minmax(0, 1fr); gap: 4px 10px; align-items: start; }
.store-cards .dev-head .dev-photo { grid-row: 1 / span 2; }
.store-cards .dev-title .strong { display: block; line-height: 1.25; }
.store-cards .dev-title .dev-meta { display: block; }
.store-cards .dev-head > .dev-meta { grid-column: 2; }
.store-banner .sb-onboarding { display: inline-block; margin: 0 0 6px; padding: 4px 12px; border-radius: 999px; font-size: .82rem; font-weight: 700; letter-spacing: .02em; background: color-mix(in srgb, #b45309 16%, transparent); color: #b45309; border: 1px solid color-mix(in srgb, #b45309 40%, transparent); }
.store-banner .sb-onboarding.not-started { background: color-mix(in srgb, var(--danger) 14%, transparent); color: var(--danger); border-color: color-mix(in srgb, var(--danger) 40%, transparent); }
.store-banner .sb-onboarding-edit { display: flex; flex-wrap: wrap; gap: 6px; align-items: center; margin-bottom: 6px; }
.store-banner .sb-onboarding-edit select { font: inherit; font-size: .84rem; padding: 4px 8px; border: 1px solid var(--line); border-radius: 8px; background: var(--card); }

/* ---- field lead form and lead link ---- */
.fieldlead .pubform-h { font-size: 1rem; margin: 22px 0 4px; color: var(--navy); }
.fieldlead .pubform-checks { display: grid; grid-template-columns: 1fr 1fr; gap: 6px 14px; margin: 8px 0 12px; }
.fieldlead .pubform-checks .checkbox { margin: 0; font-size: .92rem; }
.fieldlead .pubform-hp { position: absolute; left: -9999px; width: 1px; height: 1px; overflow: hidden; }
.fieldlead .field select { width: 100%; padding: 10px 12px; border: 1px solid var(--line); border-radius: 9px; font: inherit; background: var(--card); }
@media (max-width: 560px) { .fieldlead .pubform-grid, .fieldlead .pubform-checks { grid-template-columns: 1fr; } .fieldlead .pubform-grid .span2 { grid-column: auto; } }
.lead-link { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; }
.lead-link .lead-link-k { flex-basis: 100%; font-size: .76rem; text-transform: uppercase; letter-spacing: .05em; color: var(--muted); }
.lead-link input { flex: 1 1 260px; min-width: 0; font: inherit; font-size: .86rem; padding: 6px 10px; border: 1px solid var(--line); border-radius: 8px; background: var(--bg); font-family: ui-monospace, Consolas, monospace; }
.lead-link p { flex-basis: 100%; margin: 0; }
.lead-link.compact { margin-top: 6px; }
.lead-link.compact input { flex-basis: 200px; font-size: .78rem; }
.lead-link-card { margin-bottom: 12px; }